Southern Grace Creations

By making a purchase at southerngracecreations.net, CUSTOMER AGREES TO THE FOLLOWING TERMS AND CONDITIONS.


If you have any questions regarding your order please email us at  southerngracecreations.email.com

Please allow us 1-2 BUSINESS DAYS  (MON-FRI 10-7pm) to answer your email.  There is no need to send multiple emails per day.  

WE WILL ANSWER YOU AS QUICK AS POSSIBLE.     


TURN AROUND TIME

Most Personalized orders usually ship from our Monogram Warehouse in Macon, Ga within 7-10 business days. Please check the information on the bottom of the item listing for updates and more information.  Some items are kept in stock and some are pre-order items.  Different processing times may apply depending on the item. If an item says that it is "in stock" that may mean that it is in stock with our supplier. It does not necessarily mean that we physically have it on hand.  

If you need something faster, Please email us at southerngracecreations@email.com BEFORE you place your order. 

During Times of Special Sales and High Sales Volume, processing times may be extended with out notice.  We cannot guarantee a delivery time during times special sales or high sales volume.

We do not ship Special Sale items separate from regular items in the same order.  If your order has a Special Sale item(s), your order will be processed with the Special Sale processing time.  

If an item is listed as a Pre-order item, we cannot guarantee a processing time.   Pre-order means that we do not have the item in stock.  If after 90 days, your pre-order item has still not been shipped to you, we will refund.  


SHIPPING 

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. 

Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment.


If you think you should have received your order by now, please email us at southerngracecreations@email.com with your order number and we will be glad to check the status of your order.  


REFUNDS

WE DO NOT OFFER REFUNDS FOR WEBSITE SALES UNDER ANY CIRCUMSTANCES.  If there is an error on our part, we will gladly replace the item and ship to you at no additional charge.  

Please take careful consideration when ordering clothing and shoes.  Please be sure that sizing is correct and you have completely read the description of the items. We do not offer refunds because the item does not fit or because the customer ordered the wrong size.  

PLEASE NOTE:  we cannot refund for customer errors when entering information for monogramming.  Our form is very clear.  We ask for the customer to enter the First, Middle and Last initial of the recipient in different text boxes.  WE WILL PUT IN MONOGRAM ORDER.  Please make sure that you have entered the information correctly.  


Copyright Notice

All content appearing on this Web site is the property of:
Southern Grace Creations
Copyright © 2016 Southern Grace Creations. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 Southern Grace Creations. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Southern Grace Creations. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Southern Grace Creations or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Southern Grace Creations and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Southern Grace Creations believes that customer conduct violates applicable law or is harmful to the interests of Southern Grace Creations and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Southern Grace Creations and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Southern Grace Creations believes that customer conduct violates applicable law or is harmful to the interests of Southern Grace Creations and its subsidiaries.

Shipping and Delivery

At this time, Southern Grace Creations ships merchandise to locations within the United States.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax

Southern Grace Creations charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Southern Grace Creations makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Southern Grace Creations SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Southern Grace Creations BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Southern Grace Creations.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Southern Grace Creations is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Southern Grace Creations.
The inclusion of material on this server does not imply any endorsement by Southern Grace Creations, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Southern Grace Creations tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Southern Grace Creations and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Southern Grace Creations shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Southern Grace Creations with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Southern Grace Creations with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Southern Grace Creations. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.